Refund policy
No Refunds
All sales are final. We do not offer refunds under any circumstances, except if the product received is damaged or incorrect.
Damaged or Incorrect Items
If you receive a damaged item or a product that does not match your order (such as the wrong size or wrong item), you may be eligible for a replacement.
Wrong Size Ordered by Customer
If you ordered the wrong size, please contact our customer support team. We will assist you in changing your order to the correct size.
Wrong Size or Color Sent by Us
If you receive the wrong size or color, the item must be returned to us before a replacement can be issued. The item must be unused, in its original condition, and in its original packaging.
Return Process
-
Contact us within [7] days of receiving your order.
-
Provide your order number and clear photos showing the issue.
-
Once your request is approved, we will provide return instructions.
-
After we receive and inspect the returned item, a replacement will be sent.
Important Notes
-
Refunds are not provided except for damaged or incorrect items.
-
Customers are responsible for selecting the correct size and color before placing an order.
If you have any questions, please contact our support team.
Thank you for your understanding and support.